Refund policy
RETURNS & REFUND POLICY
At PumpLamp, we do not offer refunds. However, we do accept exchanges under the following conditions:
- The item must be unused and in its original packaging.
- Exchange requests must be submitted within 7 days of receiving your order.
- The customer is responsible for the cost of returning the item for exchange.
- Exchanges are subject to stock availability.
To request an exchange, please contact us at [your email address] with your order number and reason for the exchange.
We reserve the right to refuse an exchange if the item shows signs of use or damage.